Refund Policy
1. Overview
Thank you for shopping with [Tritmint]. We strive to provide the best services and products to our customers. This Refund Policy outlines the conditions under which refunds will be provided.
2. Eligibility for Refunds
Refunds are applicable under the following conditions:
- The product or service purchased was defective or damaged.
- The wrong product or service was delivered.
- The refund request was made within 30 days of purchase.
Products or services that do not meet these conditions will not be eligible for a refund.
3. Refund Process
To request a refund, please follow these steps:
- Contact us at support@example.com with your order details.
- Provide a description of the issue along with proof of purchase.
- Our team will review your request and respond within 7 business days.
4. Non-Refundable Items
The following items or services are non-refundable:
- Downloaded digital content.
- Services that have already been rendered.
- Personalized or customized products.
5. Refund Method
Approved refunds will be processed to the original payment method used at the time of purchase. It may take up to 7-10 business days for the refund to reflect in your account, depending on your payment provider.
6. Exchanges
We offer exchanges for defective or damaged items. To request an exchange, please contact us at support@example.com with your order details.
7. Cancellations
Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be eligible for a refund.
8. Contact Us
If you have any questions about our Refund Policy, please contact us at support@example.com.